Support
Report a problem or share an idea. Pick a lane — we’ll take it from there.
Report a problem
Best if you’re signed in so we can include your account and recent parsing context.
Tip: include the email subject + approximate time sent. This helps us trace it fast.
Sign in so we can automatically attach details and reduce back-and-forth.
- Your account + plan
- Recent parse activity (timestamps)
- Related settings (templates, destinations)
Not ready to sign in? Email is totally fine. We will still help.
Suggest a feature
Tell us what would make Parsematic better. If you leave your email, we can follow up.
Tip: Tell us your use case + your ideal outcome. Helps prioritize.
Other ways to get help
Email
Reach us at Support@parsematic.com
Walk-through videos